Access Audits

The Disability Discrimination Act (DDA) requires you not to discriminate against disabled people in the provision of your goods and services. Where appropriate, you must make reasonable adjustments to enable you to provide a service to disabled people on an equal basis with other customers.

Our access audit service provides a clear and thorough review of any access issues facing a disabled person when accessing goods and services. An audit enables informed decision making about any adjustments required and aids the formulation a plan of action for the future.

Inclusive Access audits are designed to help clients improve access to services and premises for their disabled customers. They are recommended by the Disability Rights Commission as the preferred way for businesses to meet their responsibilities under the Disability Discrimination Act.

All of our access auditors are members of the National Register of Access Consultants. (www.NRAC.org.uk)

Access audits undertaken by Inclusive Access are tailor made for each individual customer, but will follow the standard process of:

• An initial meeting to discuss your specific requirements and tailor our service to meet your needs
  
• Review of your premises and measuring all aspects of the environment – property and service
  
• Provision of a full access audit report, including recommendations for improvement

Our auditors will present the audit report to the client at the end in a presentation format where questions and concerns can be answered on the spot and Inclusive Access can advise on prioritisation and formulation of an implementation plan following the audit.